About Darlings
Beauty Lab

Please note that a wait of up to 10 minutes may occur after your scheduled appointment time. For your comfort, we offer Wi-Fi, a restroom, water, coffee, and tea. Clients may also request a phone charger from the front desk.

We understand that plans can change. Appointments may be rescheduled free of charge if we receive at least 24 hours' notice before the scheduled time. If less than 24 hours' notice is given, the initial deposit will be retained by the salon.

If you cancel or reschedule an appointment less than 24 hours before the visit, the salon reserves the right to charge the full cost of the booked service. Any outstanding balance for the missed appointment must be paid in full before a new appointment can be scheduled.

If you do not show up for a scheduled appointment and do not notify the salon about a cancellation or reschedule, you will be required to pay the full cost of the missed service. Once that payment has been received, you can schedule your next appointment.

If you are more than 15 minutes late, the salon will not be able to extend the scheduled time. The duration of your booked service will be reduced by the amount of time that has passed since the original start. In this case, we may not be able to provide the full service.

If you are more than 25 minutes late, the salon reserves the right to refuse service without refunding the deposit. In that case, your appointment is marked as a no-show, and the salon will request payment for the full cost of the missed service.

If you miss a session from a prepaid service package, that session is automatically deducted from the package. Missed prepaid sessions are considered redeemed and will still be deducted from the package.

Please note that by purchasing a package, you agree that the package cost is non-refundable. The package is personal and cannot be gifted or resold to another person.

The safety of our clients and team is our priority. We kindly ask that you inform us in advance of any allergies, skin conditions, medications, or recent procedures prior to your appointment. Certain services (particularly laser treatments and chemical peels) may require a consultation or a patch test before a full appointment can be booked.

For most procedures performed at the salon, we also ask clients to complete and sign a consent form prior to the service. This is necessary to help ensure your safety and to allow us to take into account any individual circumstances or possible contraindications.

We reserve the right to refuse or modify a service if we believe it may pose a risk to your health or wellbeing. If you are feeling unwell on the day of your appointment, we kindly ask that you reschedule. In such cases, the usual late cancellation fee will be waived.

We may also request identification to verify your age and, for services provided to anyone under 18, require written consent from a parent or legal guardian. In certain cases, we may refuse to provide services to anyone under 18 years of age.